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Right of withdrawal
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity:
A. RIGHT OF WITHDRAWAL
RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To meet the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
To exercise your right of withdrawal, you must inform us (fcs fitness nutrition and combat sports GmbH, Theilheimer Strasse 5a, 97318 Biebelried, Germany, email: hello@vikingstore.ch)
by means of a clear statement (e.g. a letter sent by post, telephone, fax or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the
right of withdrawal before the expiry of the withdrawal period.
CONSEQUENCES OF CANCELLATION
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract.
Returns/returns can only be sent to the following address:
Team Viking GmbH, Langgasse 72, 9008 St. Gallen, Switzerland
The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the quality, properties and functioning of the goods.
GENERAL INFORMATION
1) Please avoid damaging or contaminating the goods. Please send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure that you have sufficient protection against transport damage by using suitable packaging.
2) Please do not send the goods back to us freight collect.
3) Please note that the above-mentioned points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
Notes:
1. The European Commission provides a platform for online dispute resolution (OS) for consumers, which you can find at http://ec.europa.eu/consumers/odr/
2. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
B. CANCELLATION FORM
If you want to cancel the contract, please fill out this form and send it back: