Our secure payment

Payment Methods

Prepayment

You transfer the order value to our bank account.

In the case of prepayment, the customer transfers the invoice amount communicated to them via email.

Important: Please always include the order number and your name as the intended purpose. Your delivery will only leave our warehouse after receipt of payment.

PayPal

With PayPal, any business or private customer with an email address can send and receive payments online securely, conveniently, and cost-effectively. This is due to the special way our payment concept is linked to bank accounts and credit cards. Our network thus provides a global, real-time payment solution.

Cash

When picking up products in the store, you can of course pay in cash. Please note that we can only accept Swiss francs.

MasterCard

You pay for the goods with your MasterCard. Please note: Your credit card will be charged even if the goods are not yet available at the time of ordering. In the event of a cancellation, we will refund the amount to your credit card or credit your customer account.

V Pay

V Pay, introduced in Europe in 2006 alongside VISA Electron as a chip-and-PIN-based debit card, is based on EMV technology and can be used both in stores and at ATMs in Europe. Customers are not charged any fees when paying in stores. This payment method is only available in our stores.

Visa

You pay for the goods with your VISA credit card. Please note: The credit card will be charged even if the goods are not yet available at the time of ordering. In the event of a cancellation, we will refund the amount to your credit card or credit your customer account.

Twint

TWINT offers users the option of storing cards from various customer loyalty programs within the TWINT app. The relevant information is transmitted with every payment, and you automatically benefit from the loyalty program with every purchase. You can pay via QR code in stores or in our online store.

Pay later with Twint

"Pay later" works like purchasing on account in Switzerland. You can use the option as easily as you're used to with your TWINT app.

You shop online and select TWINT as your payment method during checkout.

If an online store offers the "Pay later" option with TWINT, you can choose whether you want to pay immediately or within 30 days.

You complete the purchase process just as quickly and easily as with instant payment via TWINT, but you have more flexibility when shopping.