Allgemeine Geschäftsbedingungen

General Terms and Conditions

Scope

These General Terms and Conditions (hereinafter referred to as "GTC") of fcs fitness nutrition and combat sports GmbH (hereinafter referred to as "Seller") apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter referred to as "Customer") concludes with the Seller with regard to the goods presented by the Seller in its online shop. The inclusion of the Customer's own terms and conditions is hereby contradicted, unless otherwise agreed.

These GTC apply accordingly to contracts for the delivery of vouchers, unless otherwise stipulated.

A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity.

An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

Order

You only place a binding order for the products in the shopping cart when you click the "Order" button and thereby accept the terms and conditions.

Shipping costs

Within Germany we ship with GLS. For orders up to 100.00 euros we charge 5 euros for postage and shipping, for orders over 80.00 euros shipping is free.

The following conditions apply within Switzerland and the Principality of Liechtenstein:

Within Switzerland and the Principality of Liechtenstein the package is sent by Swiss Post. For orders up to 100.00 CHF we charge 9.90 CHF for postage and shipping, for orders over 100.00 CHF shipping is free. We ship via A Post.

Pick up in the branch the next day or by arrangement: Delivery the next day to the desired branch. Free shipping.

Please note that collection only applies to products that are approved in Switzerland. (no pre-workout boosters etc...)

Bulky goods, up to 30 kg total weight we charge approx. 32.50 CHF postage and shipping fees.

Bulky goods over 30 kg are shipped as general cargo. The delivery costs are approx. 80.00 to 100 CHF.

For bulky and general cargo shipments, contact us. We will be happy to organize a freight forwarder for you.

Delivery conditions

Germany: All packages are sent with GLS.

Switzerland/Liechtenstein: All packages are sent by Swiss Post.

Vikingstore.ch can make partial and subsequent deliveries.

Vikingstore.ch accepts no responsibility for addresses provided incorrectly by customers. The customer is fully responsible for all additional postage and handling costs.

If the delivery of the goods fails for reasons for which the customer is responsible, the customer will bear the reasonable costs incurred by the seller as a result. This does not apply with regard to the costs of sending the goods if the customer effectively exercises his right of withdrawal. If the customer effectively exercises their right of withdrawal, the provisions in the seller's cancellation policy apply to the return costs.

Young people under 18 years of age

Vikingstore.ch does not sell products to young people under 18 years of age, unless they have parental permission (except for pre-workout boosters). By purchasing our products and confirming the terms and conditions when purchasing, the customer confirms that they are 18 years or older.

Payment options

By invoice (Swissbilling by CembraPay AG), Postfinance, PayPal, with the credit cards VISA, MasterCard, AMEX, bank transfer, payment on site or Twint.

PAYMENT ON INVOICE WITHIN 30 DAYS in cooperation with Swissbilling by CembraPay AG.

Swissbilling by CembraPay AG is the service provider that allows you to pay for your order on invoice easily and securely.

The invoice will be sent to you separately from the order from Swissbilling. You can decide whether you want to receive the invoice either by email or by post. The maximum order value for your first order via Swissbilling is CHF 500.00 for new customers. The payment period is 30 days. For security reasons, the billing address and the delivery address must match. Before the transaction is approved, Swissbilling by CembraPay AG reserves the right to carry out a credit check with CRIF AG in Zurich (Tel.: 0848 333 222, www.crif.ch).

PricesAll prices are in CHF (Swiss francs) and include the statutory VAT of 8.1% and 2.6% for food. The prices are displayed gross (including VAT).

Right of exchange

Products can be exchanged within 14 days of receipt. Please fill out the form. The customer bears the costs of the return. If the return is made on time

Right of withdrawal

Consumers generally have a right of withdrawal. Further information on the right of withdrawal can be found in the seller's cancellation policy.

Exchanges must be made to:

German customers:

fcs fitness nutrition and combat sports GmbH

Theilheimer Strasse 5a

97318 Biebelried

Germany

Swiss and Liechtenstein customers:

Team Viking GmbH

Langgasse 72

9008 St. Gallen

Switzerland / Suisse / Svizerra

Please note that we do not offer exchanges for the following products:

·         Items whose packaging has been opened and/or damaged, labels that have been torn off.

·         Items that are not suitable for return for health protection or hygiene reasons (food, mouth guards, groin guards, underwear, compression clothing, etc.) and whose seal has been removed after delivery.

·         We cannot take back items, especially items of clothing, that have already been worn, nor can we refund the amount. Please do not send anything back to us if you have already worn it or it has been washed.

·         Please note that martial arts items (boxing gloves, shoes, bandages, pads, etc.) are consumables. They can only be exchanged if they have not been used or if there is a clear material or production defect.

·         Please note that due to food safety we cannot take back food / supplements; returns are primarily fashion items and accessories. If the product is defective due to delivery, the product can be exchanged.

·         Items from the sale, promotional or special offers category cannot be returned.

Claims for damages due to errors in the images, prices and texts cannot be asserted. This also applies to late deliveries.

Please fill out the return form or send a legally valid cancellation of the purchase contract.

Note: Returning goods without comment or postage due does not constitute an effective cancellation under the statutory right of withdrawal, so that the purchase contract remains valid. We are therefore still entitled to payment of the purchase price. Please do not simply send anything back without prior agreement.

General returns information:

The return package is your responsibility until it reaches us. For your own safety, we recommend that you send the package back to us insured.

Team Viking promotes conscious ordering, the environment is very important to us. A flat rate of CHF 10.00 will be deducted from your refund. We use this to compensate for the CO2 emissions of your return.

Customers who have ordered via Swissbilling by Cembra AG will still be subject to processing fees/invoice fees. These are still due. You will receive a new invoice from Swissbilling by Cembra AG.

If the goods are returned properly, we will credit the amount paid after checking. A refund is always made to the payment method used for the purchase. For refunds from advance payments and purchases on account, we will refund the amount to the relevant account.

Guarantee

Vikingstore.ch provides a guarantee for product defects that have not arisen through use for 1 year after purchase. Only upon presentation of the proof of purchase. Any guarantee claim is void for reduced items.

International orders

If you order from abroad, we ask you to send us your order by email to hell@vikingstore.ch, stating your delivery address and telephone number.

We calculate the shipping costs according to the current postal rates and will get back to you as soon as possible. For deliveries abroad, Swiss VAT does not apply, but please note that the VAT applicable abroad and any customs duties may be incurred as additional costs at your expense when receiving the goods.

With our order confirmation via email, you will receive the reservation/invoice in the email attachment, which you can pay to us via your PayPal account or online by bank transfer. After receiving your transfer, we will send you the paid items immediately. Orders from abroad are only processed against advance payment.

We are not allowed to send training weapons abroad.

Warranty

Vikingstore.ch guarantees that the products sold are delivered free of material and legal defects. Any defects must be reported to Vikingstore.ch immediately, within 7 days at the latest. The warranty period begins with delivery to the customer. Vikingstore.ch is not liable for damage to the products after delivery due to non-compliance with Vikingstore.ch's operating or care instructions. The buyer is responsible for proving that the goods were defective at the time of delivery.

If the buyer makes legitimate warranty claims, Vikingstore.ch can, at its own discretion, either refund the purchase price (voucher) or deliver replacement goods.

Further claims due to defective delivery, in particular claims for damages including lost profits or other financial losses suffered by the buyer, are completely excluded unless the cause of the damage is due to intent or gross negligence on the part of Vikingstore.ch.

Security

Your credit card details are encrypted using proven SSL technology. Your purchases under "vikingstore.ch" are visible on your credit card statement. Your credit card number is not saved.

Newsletter

If you have registered for the Vikingstore.ch newsletter, Vikingstore.ch will use the data you provided during registration to send you the vikingstore.ch newsletter. Your data will not be passed on to third parties.

Exclusion of liability

All products sold by Vikingstore.ch are subject to the strictest controls by the respective manufacturer. For this reason, the respective manufacturer is solely liable for the quality of its products. By placing your order, you confirm that Vikingstore.ch cannot be held liable for any complaints or complications.

Retention of title

The purchased items remain the property of vikingstore.ch, Langgasse 72, 9008 St. Gallen Switzerland, until full payment has been made.

Right of withdrawal

If the goods delivered are defective or if there is a delay of more than two weeks in delivery without the customer being informed of this beforehand, the customer has the right to withdraw from the purchase contract. The goods must be returned to Team Viking GmbH; the customer is responsible for the return costs.

Offer and prices

All offers and prices on the website are non-binding and without guarantee. Errors or changes to the goods and prices are reserved.

External links

Vikingstore has no influence on the information and design of linked websites. Vikingstore.ch is not liable for incorrect information or illegal actions.

Severability clause

If a provision of this contract or an appendix to this contract is or becomes invalid, this does not affect the validity of the contract. The contracting parties will replace the invalid provision with an effective provision that comes as close as possible to the intended economic purpose of the invalid provision. The same applies to any gaps in the contract.

Confidentiality

Both parties, as well as their assistants, undertake to treat all information submitted or acquired in connection with the services as confidential. This obligation remains in place even after the contract has been terminated.

Force majeure

If the timely fulfillment by the company, its suppliers or third parties involved is impossible due to force majeure such as natural disasters, earthquakes, volcanic eruptions, avalanches, storms, thunderstorms, storms, wars, unrest, civil wars, revolutions and uprisings, terrorism, sabotage, strikes, pandemics, nuclear accidents or reactor damage, the company is released from fulfilling the obligations affected for the duration of the force majeure and a reasonable start-up period after its end. If the force majeure lasts longer than 30 (thirty) days, the company can withdraw from the contract. The company must fully reimburse the customer for any payment already made.

Any further claims, in particular claims for damages as a result of vis major, are excluded.

Changes

These general terms and conditions can be changed by the company at any time.

The new version comes into force 30 (thirty) days after it is posted on the website by the company.

For customers, the version of the general terms and conditions that is in force at the time the contract is concluded generally applies. Unless the customer has agreed to a newer version of the terms and conditions.

Jurisdiction

The place of jurisdiction is the registered office of fcs fitness nutrition and combat sports GmbH in Germany.

The company is free to file a lawsuit at the registered office of the defendant. The United Nations Convention